de nous à vous - expédition
We currently ship across Canada. International shipping may be available; extra costs, duties, or customs fees are your responsibility.
When using our shipper, shipping is charged to you at cost and must be paid in full prior to your order being shipped.
- Orders are usually processed within 2–3 business days. Shipping times vary by location and carrier, and we can’t guarantee exact delivery dates. Tracking numbers are always provided.
Once the package is marked delivered by the carrier, responsibility passes to you.
et retour - retours
- All wholesale purchases are final sale, except in cases where products arrive damaged or materially defective or when shipping errors have been made.
- No returns, refunds or exchanges are available for unsold or excess inventory, over-ordering, or change of mind.
- If your order arrives damaged, defective or we have made a shipping mistake, let us know at tangled in a question? with your order number within 14 business days of receipt of the order so that we can make it right.
un peu emmêlé-e?
on s’en occupe. Une réponse arrive d’ici un jour ouvrable.